PayPal shows declined

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PayPal shows declined

Postby Matthew » 25 Apr 2016, 15:56

I use PayPal as my cc processor, however when the payment is processed SUCCESSFULLY I receive it as declined on the back end. This is not upgrading the users account for Paid Services or Subscription Tarriffs. It all works fine except ORE does not see it as an accepted payment.

Any help is appreciated.
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Matthew
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Re: PayPal shows declined

Postby Foton » 26 Apr 2016, 11:25

Matt, please contact us via Skype. I will provide our support assistant with a file which might fix the issue. You will ve told the directory to load it, too.
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Re: PayPal shows declined

Postby Matthew » 29 Apr 2016, 16:16

The new file I was given does not correct the issue. Has anyone out there experienced this with Paypal (charges actually go through fine but back end shows declined)?
Any help would be appreciated.

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