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Blank screen
Posted:
04 Mar 2014, 13:24
by rookieone
Dear Sir/madam,
Just installed Open Real Estate from Softaculous. During the installation there was no error. But when go to website there is nothing just blank screen ? couldn't find out why. Checked the files and SQL database , they all on the server but somehow doesn't work.
www.doganestate.co.ukChrome 33.0.1750.117
Your kind help will be much appreciated.
Phillip
Re: Blank screen
Posted:
04 Mar 2014, 14:25
by Xpycm
Re: Blank screen
Posted:
05 Mar 2014, 15:55
by rookieone
Dear sir,
I've downloaded the zip file ( V1.7.2) from your web site but and done all the steps explained in the installation guide but it gives following error,
Fatal error: require() [function.require]: Failed opening required '/home/doganest/public_html/testestate/framework/base/interfaces.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/doganest/public_html/testestate/framework/YiiBase.php on line 870
Your help will be much appreciated.
Thanks
Re: Blank screen
Posted:
06 Mar 2014, 09:12
by Xpycm
Hello.
We've never seen any similar errors since the implementation of the product. Please, write to your hosters. Perhaps the matter is in some tricky settings.
Re: Blank screen
Posted:
06 Mar 2014, 12:31
by rookieone
First of all thank you for your quick reply.
As you've suggested I've downloaded the zip file from your site and installed and followed the instructions.
http://www.doganestate.co.uk/testestate/I'm using mochahost and cpanel details below if it helps
Server Name boavista
cPanel Version 11.40.1 (build 11)
Apache version 2.2.20
PHP version 5.2.17
MySQL version 5.1.56-log
Architecture x86_64
Operating system linux
Perl version 5.8.8
Kernel version 2.6.18-408.el5.lve0.8.58
your quick response will be much appreciated.
Regards
Re: Blank screen
Posted:
07 Mar 2014, 09:32
by Xpycm
Hello.
We can't solve your problem cause the matter is the host settings (php.ini file).
You have to ask your hosters to help you.
Re: Blank screen
Posted:
07 Mar 2014, 19:18
by rookieone
Hi again,
what should I ask about php.ini to host ?
thanks
Re: Blank screen
Posted:
13 Mar 2014, 12:56
by rookieone
Hi again,
I've asked my host regarding the problem and they have sent me the following email.
-----------------------------------------------------------------
The reason you are getting this issue, is due to a problem in the "Lang.php" file.
The exact error message is:
"PHP Fatal error: Call to a member function createCommand() on a non-object in /home/doganest/public_html/protected/modules/lang/models/Lang.php on line 347"
Please check and reconfigure your code.
-------------------------------------------------------------------
anything I Should do to correct ?
Thanks
Re: Blank screen
Posted:
13 Mar 2014, 16:44
by Xpycm
Check exists a table {prefix}lang in the database
Re: Blank screen
Posted:
14 Mar 2014, 19:12
by rookieone
Hi again,
checked the database, there is ore_lang exist
SELECT *
FROM `ore_lang`
LIMIT 0 , 30