Blank screen

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Blank screen

Postby rookieone » 04 Mar 2014, 13:24

Dear Sir/madam,
Just installed Open Real Estate from Softaculous. During the installation there was no error. But when go to website there is nothing just blank screen ? couldn't find out why. Checked the files and SQL database , they all on the server but somehow doesn't work.

www.doganestate.co.uk

Chrome 33.0.1750.117

Your kind help will be much appreciated.

Phillip
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Re: Blank screen

Postby Xpycm » 04 Mar 2014, 14:25

Hello.

Download Open Real Estate exclusively from our official website:

http://open-real-estate.info/en/downloa ... eal-estate
http://monoray.net/products/6-open-real-estate
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Re: Blank screen

Postby rookieone » 05 Mar 2014, 15:55

Dear sir,

I've downloaded the zip file ( V1.7.2) from your web site but and done all the steps explained in the installation guide but it gives following error,

Fatal error: require() [function.require]: Failed opening required '/home/doganest/public_html/testestate/framework/base/interfaces.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/doganest/public_html/testestate/framework/YiiBase.php on line 870

Your help will be much appreciated.

Thanks
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Re: Blank screen

Postby Xpycm » 06 Mar 2014, 09:12

Hello.
We've never seen any similar errors since the implementation of the product. Please, write to your hosters. Perhaps the matter is in some tricky settings.
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Re: Blank screen

Postby rookieone » 06 Mar 2014, 12:31

First of all thank you for your quick reply.

As you've suggested I've downloaded the zip file from your site and installed and followed the instructions.

http://www.doganestate.co.uk/testestate/

I'm using mochahost and cpanel details below if it helps

Server Name boavista
cPanel Version 11.40.1 (build 11)
Apache version 2.2.20
PHP version 5.2.17
MySQL version 5.1.56-log
Architecture x86_64
Operating system linux
Perl version 5.8.8
Kernel version 2.6.18-408.el5.lve0.8.58

your quick response will be much appreciated.

Regards
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Re: Blank screen

Postby Xpycm » 07 Mar 2014, 09:32

Hello.

We can't solve your problem cause the matter is the host settings (php.ini file).
You have to ask your hosters to help you.
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Re: Blank screen

Postby rookieone » 07 Mar 2014, 19:18

Hi again,
what should I ask about php.ini to host ?
thanks
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Re: Blank screen

Postby rookieone » 13 Mar 2014, 12:56

Hi again,
I've asked my host regarding the problem and they have sent me the following email.
-----------------------------------------------------------------
The reason you are getting this issue, is due to a problem in the "Lang.php" file.

The exact error message is:

"PHP Fatal error: Call to a member function createCommand() on a non-object in /home/doganest/public_html/protected/modules/lang/models/Lang.php on line 347"

Please check and reconfigure your code.
-------------------------------------------------------------------
anything I Should do to correct ?
Thanks
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Re: Blank screen

Postby Xpycm » 13 Mar 2014, 16:44

Check exists a table {prefix}lang in the database
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Re: Blank screen

Postby rookieone » 14 Mar 2014, 19:12

Hi again,
checked the database, there is ore_lang exist

SELECT *
FROM `ore_lang`
LIMIT 0 , 30
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